Terms of Service

1. Acceptance

By downloading, accessing, or using TripNova, you agree to these Terms. If you do not agree, do not use the Service. If you use TripNova for an organisation, you confirm that you are authorised to accept these Terms for it.

2. Eligibility

TripNova is not directed at children. You must be at least 16 years old to create an account or use the Service. By using TripNova, you confirm that you meet this requirement.

3. The Service

TripNova helps you build itineraries, organise trip details, track a budget, and plan with people you invite. It is local-first: trips are saved to your device, and you choose which individual trips to sync to the cloud. Some features, including collaboration and cloud backup, require an account and an internet connection.

TripNova is under active development. Features may change, be added, or be removed, and preview or "coming soon" features are not guaranteed to launch. We will not materially reduce a paid feature during a prepaid period without providing any remedy required by law; paid plans are not currently offered and will have additional billing terms if introduced.

4. Your account

You can use local trip-planning features as a guest. If you create an account, provide accurate information, keep your credentials secure, and notify us promptly if you suspect unauthorised access. You are responsible for activity under your account except to the extent caused by us or by circumstances the law says are not your responsibility.

You may delete your account at any time through the released app's Settings screen or by using the request method in the Privacy Policy. Deletion does not remotely remove copies another trip member has already exported or saved to their own device.

5. Licence to use TripNova

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the app and access the Service for lawful purposes. The software is licensed, not sold. You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from the Service except where applicable law or an open-source licence expressly allows it.

6. Acceptable use

You agree not to:

• use the Service in violation of applicable law or another person's rights;
• upload or share content that is unlawful, infringing, malicious, or that you are not entitled to share;
• attempt to gain unauthorised access to accounts, trips, data, or systems;
• interfere with, disrupt, overload, scrape, or probe the Service or evade its security or rate limits;
• harass, abuse, track, or harm another person through the Service;
• reverse engineer or extract source code except to the extent the law expressly permits it.

7. Your content and shared trips

You retain ownership of trips, itineraries, notes, images, files, and other content you create or upload ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, and display Your Content only as needed to operate the Service — for example, to sync it across your devices and make a shared trip available to people you invite. This licence ends when the content or account is deleted, subject to the backup window in the Privacy Policy and legal obligations that may apply.

You are responsible for Your Content and for having the rights needed to use it. If you add personal information about a companion, such as their name or contact details, you must be entitled to use it for the trip and must not add unnecessary sensitive information. Inviting someone shares the trip's content with them according to their assigned role.

Members may edit shared content if their role permits and may export or save copies. Keep your own copy of important travel information. Local-only guest data may be lost if you delete the app, clear browser storage, lose the device, or remove its local storage. Cloud sync is not a substitute for keeping critical booking documents with the relevant provider.

8. Our intellectual property

The Service, including the TripNova name, logo, software, design, and our content, belongs to NovaThrive LLC and its licensors and is protected by intellectual-property laws. Except for the licence in section 5, these Terms grant no right to our intellectual property or branding.

9. Third-party services and app stores

TripNova relies on third-party infrastructure and information services, as described in the Privacy Policy. Place, route, map, weather, transport, and destination information may be incomplete, delayed, or inaccurate; verify information that affects your travel or safety. We are not responsible for third-party services we do not control.

If you download TripNova from an app store, the store's usage rules and standard end-user licence terms also apply. To the extent these Terms conflict with mandatory app-store terms, those mandatory terms control for that platform.

10. Travel and service disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available" without express or implied warranties. We do not guarantee uninterrupted or error-free operation, permanent availability of any feature, or that information in the Service is complete or current.

TripNova organises information; it does not book, insure, guarantee, or take responsibility for flights, accommodation, activities, entry requirements, or other travel arrangements. It is not an emergency, navigation, or safety service. Verify bookings, routes, official travel advice, visa and health rules, and other important details with the responsible provider or authority.

11. Limitation of liability

To the fullest extent permitted by law, NovaThrive LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, revenue, opportunity, or goodwill, arising from or related to the Service. Nothing in these Terms excludes or limits liability where doing so is unlawful, including liability for fraud, wilful misconduct, death or personal injury caused by negligence where applicable, or mandatory statutory consumer rights.

12. Suspension and termination

You may stop using TripNova at any time. We may restrict, suspend, or end access if you materially breach these Terms, create a security or legal risk, or use the Service in a way that could harm another person, us, or a third party. Where appropriate and legally permitted, we will provide notice and a reasonable opportunity to remedy the issue. Sections that by their nature should survive termination, including ownership, disclaimers, liability limits, and general provisions, will survive.

13. Changes to the Service or these Terms

We may update these Terms as TripNova evolves. We will revise the effective date and give advance or prominent notice where appropriate or required by law. Changes apply prospectively. If a change requires consent, we will ask for it. If you do not agree to revised Terms, stop using the Service and delete your account.

14. Applicable law

These Terms do not limit mandatory consumer rights under the law of the country or region where you live. In the absence of a valid choice of law, the law and courts that apply to a dispute are determined under applicable conflict-of-law and jurisdiction rules.

15. General

If a provision is found unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, reorganisation, financing, or sale of the Service, subject to applicable law. These Terms and the documents they expressly incorporate form the agreement between you and us about the Service.

16. Contact

Questions about these Terms can be sent to [email protected].